Network Operations Manager
Tasks:
- Oversee and manage all technical and operational matters on the wireless network for Transit Wireless in the NYC subway, including the planning, operation and maintenance of the RF over fiber architecture so that Transit Wireless delivers on its obligations to wireless service provider customers and to the MTA
- Provide direction to project teams to ensure proper scopes, processes, procedures, and test plans are adhered to in the development and deployment of Transit Wireless' networks so as to perform to designed specifications and contracted service levels.
- Establish monitoring and reporting protocols that meet internal and customer KPI requirements
- Provide direction and adherence to document control processes to ensure the network and support systems are properly documented and updated to
ensure proper maintenance, operations and billing - Manage and configure the Network Management System to adequately track system functions, alarms and operations in support of a carrier grade
network and relevant KPIs. - Liaise with customers and MTA on specifications, interface matters and testing protocols.
- Develop and maintain positive working relationships with customers and MTA.
- Develop maintenance plans to ensure optimum life of equipment and lowest cost of operation.
- Develop alternate network scenarios for consideration by Senior Management for better performance and lower cost of deployment and operation
- Provide operations sales support to Wireless Providers along with TW Business Team
- Support business development activities by analyzing technical solutions to add new services/applications to the network.
- Provide operational support to Network Operations Center
- Provide guidance and support to installation teams.
Experience:
- Minimum 5 years experience in IT network design and operations.
- Minimum 5 years experience with Network Management Solutions; including DAS and WiFi networks
- Minimum 5 years experience in management and network operations.
- Excellent communications skills.
- Ability to present publicly.
- Good organizational skills.
- Knowledge and experience with Wireless Service Providers, their technical and business requirements
- Wireless Service Provider and/ or Public Safety Radio network experiences in design, operation and maintenance of wireless communication networks
- Subway experience not essential but an advantage
- Experience in complex DAS networks an advantage
- BS Computer Science or Engineering, MS preferred
Skills:
- Efficient in Microsoft Office
- Newpoint Compass Network Management System, an advantage but not required
- Anritsu or similar network test equipment certification, an advantage but not required
- Network Certification; MSCE, MCITP, CCNA
Education:
- BS Computer Science or Engineering, MS preferred
Note: Position will report to Chief Technology Officer
Interested parties should send their resume, salary requirements and the position title they are responding to info@transitwireless.com Only resumes with salary requirements will be considered. No agencies please.